Zirmerhof
Deposit
Your written confirmation validates the reservation and is secured against a deposit of 30% of the total amount with a minimum of 200.00 Euros per person. The deposit can payed via Smartpay by Visa or Mastercard. By making your reservation you confirm acceptance of the general payment and cancellation terms according to our price list.
In Italy, a deposit is classified as a mutual guarantee of a contract. If the guest is not able to take the holiday, the hotelier shall keep the deposit. If the hotelier is not able to provide the reserved room(s) upon arrival, the guest shall be reimbursed twice the amount as compensation.
Check in and check out
Check in from 3:00pm
Check out until 11:00am
Dogs
With exception of the suites in the meadow houses, dogs are welcome on request with an additional charge. Dogs are not permitted during meal times in all restaurants or rooms provided for this purpose, as well as in the Spa & Pool area.
Smoking
In Italy there is a universal ban on smoking in all public buildings. Smoking is therefore NOT permitted in any rooms or indoor areas. We offer smokers a comfortable place to sit on the terrace and provide warm woollen blankets.
Parking
The daily parking fee is 10.00 Euros. For hotel guests all parking spaces are free of charge. There are many covered parking spaces at your disposal.
Payment methods
We accept cash, EC cards, Visa and Mastercard.
Trip cancellation Insurance
It is hard enough not to be able to start a booked trip against expectations. In order to avoid any financial loss in this context, you should take precautions in time.
We therefore recommend the travel cancellation insurance Hotelstorno Plus in cooperation with the Europäische Reiseversicherung AG. As a special service we offer you to pay the deposit together with the premium of the cancellation protection insurance, simply and securely online.
Cancellation conditions
f you cancel up to 21 days before the start of your holiday, we charge a processing fee of 50 euros per booked room, we will be happy to credit you the difference in the deposit for your next stay. In the event of cancellation up to 7 days before the start of the holiday, we charge 70% of the package price. In the event of a cancellation within the last 7 days before the start of the holiday, in the event of no-show, late arrival or early departure, the package price will be charged for the entire period booked. Important: these cancellation conditions apply regardless of whether the canceled rooms are re-let in whole or in part.