Hotel & Restaurant Zirmerhof
open from
May 20th until
November 7th 2021
Book here
Covid-19
carefree

Zirmerhof

Terms and conditions

Deposit

Your written confirmation validates the reservation and is secured against a deposit of 30% of the total amount with a minimum of 200.00 Euros per person. The deposit can be debited from your Visa or Mastercard.  By making your reservation you confirm acceptance of the general payment and cancellation terms according to our price list.

In Italy, a deposit is classified as a mutual guarantee of a contract. If the guest is not able to take the holiday, the hotelier shall keep the deposit. If the hotelier is not able to provide the reserved room(s) upon arrival, the guest shall be reimbursed twice the amount as compensation.

Check in and check out

Check in from 3:00pm
Check out until 11:00am

We regret that we can only accept dogs on request. As there is regularly damage to doors and furniture and the cleaning bill is considerably higher, we charge 35.00 Euros for dogs without feed. We don't charge any final cleaning. We request that you do not bring your best friend to meals, onto the terrace or into the Zirmer Spa and Pool facilities. Dogs are not allowed in the Grünweinhof Residence.

Smoking

In Italy there is a universal ban on smoking in all public buildings. Smoking is therefore NOT permitted in any rooms or indoor areas. We offer smokers a comfortable place to sit on the terrace and provide warm woollen blankets.

Parking

The daily parking fee is 10.00 Euros. For hotel guests all parking spaces are free of charge. There are many covered parking spaces at your disposal.

Payment methods

We accept cash, EC cards, Visa and Mastercard. 

Trip cancellation Insurance

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click here for further information and to take your personal insurance with coverage also in the event of a Covid-19 disease.

Cancellation conditions

f you cancel up to 21 days before the start of your holiday, we charge a processing fee of 50 euros per booked room, we will be happy to credit you the difference in the deposit for your next stay. In the event of cancellation up to 7 days before the start of the holiday, we charge 70% of the package price. In the event of a cancellation within the last 7 days before the start of the holiday, in the event of no-show, late arrival or early departure, the package price will be charged for the entire period booked. Important: these cancellation conditions apply regardless of whether the canceled rooms are re-let in whole or in part.

Cancellation conditions COVID

If the start of the vacation is prohibited due to travel restrictions in South Tyrol / Italy and / or your home country and / or linked to quarantine in South Tyrol or your home country, the vacation can also be canceled at short notice regardless of the deadlines generally stipulated by law. The deposit that has already been paid will be fully credited for your next stay at the Zirmerhof or refunded on request. As personal travel cancellation protection with coverage also in the event of a Covid-19 disease - we recommend taking the Europäische Reiseversicherung.